Towing Service Gig Harbor and Tacoma
»»Good Afternoon, I wanted to thank your company and Phil Cooke for the incredible customer service shown me in moving my sons 5th Wheel from Shelton to Port Susan.
I will continue to use your company for any towing needed in the future.
»»I just wanted to send you an email letting you know you have a couple outstanding employees.. My son had to have his car towed Sunday morning, Brandon was the recovery specialist and took the time to make sure our car wasn't further damaged.. I called you 24 hr phone line and Ivory was so understanding and helpful with my situation!!! I came to your office today to pay for and arrange for our car to be towed back to our house. Ivory, once again, went above and beyond!! When Brandon arrived at our house to drop the car off, he too went above and beyond to make sure our car wasn't damaged any more than it already was!!
Again, I just wanted to let you know how much I appreciated the help from Ivory and Brandon!!
»»Brandon and his trainee were called to our home yesterday as our BMW X5 would not start and needed a tow to Accuracy Automotive in Gig Harbor. USAA had not relayed the information correctly earlier in the day after conveying the need for dollys / skates for our vehicle since it would not start and the AWD could not be put into neutral and subsequently your company was the second attempt to dispatch the correct equipment to tow the vehicle. Brandon was super helpful, knowledgeable and made my wife and I very comfortable “skating” our vehicle onto the flatbed. I appreciated his professionalism after a long day waiting for a tow and once he started the process, was able to complete the tow quickly, without incident and did a nice job training the gentleman accompanying him. Kudos to them both!
John D. | EHS/QRA Manager Cardinal Health |Fife, WA 98424